Choosing The Right Knowledge Management Workshop

There are many workshops that offer relevant and sought-after tips about knowledge management.

Before I provide my thoughts about choosing an appropriate knowledge management workshop, I must direct you back to Tom Davenport’s definition that “Knowledge Management is the process of capturing, distributing, and effectively using knowledge.”

Personally, I feel that organizational knowledge is one of the most crucial aspects of organizational longevity and sustainability. The reason is that it has a direct effect on organizational culture and will help senior management attract both new talent and customers to the company’s ever-changing narrative.

Also, I feel that with the immense speed of globalization, organizational knowledge can be used to improve R&D and create new innovative products and services that will satisfy the stringent and fickle demands of customers. The company’s brand can be further solidified through the various generations of expectations.

Lastly, through my own experience, I strongly feel that organizational knowledge must be captured and communicated in a structured way because much of it is transmitted through the social media platform and will be lost of a sea of posts, visuals, and multimedia. Social media also is a large magnet of fake news and may create a diluted form of knowledge spread in the midst of random development. This is further exacerbated by labor mobility and the future challenge of robotics and AI knowledge gathering.

With all this in mind, here are my thoughts on choosing the best knowledge management workshop.

The lead trainer’s credential

When you attend this workshop, your lead trainer should have had experience in academia because he will have had developed the maturity to have done rigorous research and communicated this information in a university of very inquisitive undergraduates.

The model

Every workshop must be structured around a specific model that has been practiced in relevant industries and with MNCs. It should not be a model that was created by merely reading up of popular business journals or magazines.

Past participants

Another measure of a potentially successful workshop will be the feedback from past participants. Confident organizers of knowledge management workshops will be forthcoming in providing a detailed list of past corporate participants, with a selection of feedback.

The fees

It is illogical to expect basement-level workshop fees because the cost of running a 2-day workshop is not just the trainer’s fees. The participant’s fee includes the cost of venue rental, refreshments, and materials.


It is a given that participants will be provided with enough case studies for analysis and reflection. These case studies will enable the participants to apply what they have learned and to enable the participants to relate back to their respective companies about the application.

Training Partners

The workshop will be more acceptable if there are globally recognized organizations or associations that also endorse this knowledge management workshop. This will provide further reassurance that the workshop content meets the expected high standards.


It is expected that the trainer provides enough time to answer questions posed by the participants. This is to ensure that everybody has minimal problems in quickly applying what has been taught to the respective companies.


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