A high quality commercial coffee machine is fundamental to any coffee-serving establishment. Whether you decide a traditional espresso machine teamed with a skilled Barista is the way forward, or you favour the fully automated route; be sure to do your homework on potential suppliers prior to making your final decision. Here are some aspects to consider.
Equipment reliability is key and should be researched in depth when looking at new coffee suppliers. Ask for detailed information on their machines including performance, drinks capacity, ease of use, cleaning procedures, energy efficiency and quality of parts used in manufacture.
Ask if installation is included with the purchase of the machine and whether they carry out any required plumbing work. Some companies charge for installation and plumbing, which can prove costly on top of the purchase price of the machine.
This is an essential point to consider as even the best machines in the world break down. Enquire about service coverage and average call out response times. Ascertain whether service calls are included with your package or whether they are chargeable. Do they offer a courtesy machine in the event that your machine cannot be fixed on site? Remember that every minute your machine is out of order, your profits are taking a hit.
Coffee Beans & Ingredients
Consumers are now far more discerning about coffee and like to know where the beans in their morning espresso, cappuccino or latte are sourced. With this in mind you need to research blends as much as possible. Find out from your potential supplier where the coffee is grown and how it is picked, cultivated, processed and roasted. Ask to sample all available blends to assist you on making an informed decision on the coffee you wish to offer. Enquire about the range of other ingredients, milk powders and granulated milk products, hot chocolate powders and ancillary products. Gourmet coffee beans should be complimented with exceptional quality products to assure the best drink.
Having a state-of-the-art coffee machine, premium quality coffee beans and ingredients is all well and good however you need to get customers through the door to appreciate them. Find out how your new coffee supplier will assist you with promotion and advertisement and whether it is included in your package.
Any reputable coffee supplier will be able to provide you with the information outlined above. You are looking to invest in a commercial coffee machine to ultimately increase your profits, therefore need to have confidence in the machine, the coffee and above all the supplier. Don’t be afraid to ask for detailed information and request to see testimonials from existing clients.